Active Guest Tickets
| # | Room / Area | Department | Category | Problem | Created By | Action By | Time | Status | Action |
|---|
Active Project Tickets
| # | Area | Department | Category | Problem | Created By | Action By | Time | Status | Action |
|---|
Resolved Tickets – Last 30 Days
| # | Type | Room / Area | Department | Category | Problem | Solving | Action By | Resolved |
|---|
By Department
By Status
By Category
Problem Analysis — Top Problems with %
Top Rooms
Department vs Status — Grouped Bar Chart
All Tickets
| # | Type | Room | Dept | Category | Problem | Status | Created By | Action By | Date | View |
|---|
🚫 Voided Tickets
| # | Ticket Code | Type | Room | Dept | Problem | Voided By | Reason | Voided At | Restore |
|---|
✏️ Ticket Edits
| # | Description | By | Dept | Time |
|---|
Bulk Import Users
Tambah banyak user sekaligus. Default password:
username + wmh
| # | Username * | Full Name * | Department * |
|---|
Role: Staff · Password: username + wmh · Duplikat username akan di-skip
ℹ️ Disabling a category or problem hides it from new tickets but keeps it in existing history. "Other" is always available and cannot be disabled.
🔑 Aktivasi License Key
Masukkan license key yang diterima dari SIN untuk memperpanjang masa aktif sistem.
📜 Riwayat License
| Key | Status | Durasi | Diaktivasi | Expired | Oleh |
|---|
User Management
| Username | Full Name | Department | Role | Status | Action |
|---|
